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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Folder cPanel (3)
Folder Email (3)
Folder FTP & Publishing (1)
Folder Pre-Sales (11)
Folder System Paths (7)

Most Popular Articles Articles

Article How can I pay for my account? What are your payment options?
At this time, we only allow payment by credit card (MasterCard, Visa, Discover), PayPal, Money Order or by check. We are unable to make...
Views: 4188
Article Do you perform server backups?
Yes! We perform daily backups of our entire system for disaster recovery purposes. If you need files restored from a certain date, please submist...
Views: 3572
Article How do I log into Webmail?
To log into Webmail, point your browser to or http://youripaddress/webmail. Your username will be...
Views: 3487
Article Can I get a dedicated IP?
We follow strict ARIN guidelines. The only sites that will be sold dedicated IPs are those using: Private Name Servers...
Views: 3137
Article How long does it take for an account to be setup?
We manually review all new signups for fraud. This helps protect both you and us. Once the order is verified, your new server or shared...
Views: 2984


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