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4 Reasons to Choose Hostspring

Work directly with the Hostspring owners. We are on a first name basis with many of our customers and are here to help you succeed.

Easy to use hosting with 24/7 support, tutorial videos and step by step knowledgebase guides!


Hosting plans with plenty of space and tools to help you create a powerful web presence!

Affordable pricing with 30 days money back guarantee to ensure your satisfaction!


Terms of Service

Account Setup

Upon account setup and activation user agrees to be bound by all guidelines as outlined in our Terms of Service (TOS).

Refusal of Service

We reserve the right to refuse, terminate, or suspend service at our sole discretion.

Content

All services provided by Hostspring must be used for lawful purposes only. Any account that is found to be in violation of this policy will be terminated without warning. As a user, it is your responsibility to request approval if you are unsure as to whether your content is acceptable or not. Hostspring does not permit the following on our systems:

Hostspring will be the sole arbiter as to what constitutes a content violation.All users of our system agree to indemnify and hold Hostspring guiltless for any judgment or action taken against them due to their actions or content that is placed on our system.

Spam

The sending of unsolicited emails, or spamming, is prohibited on all Hostspring systems. You are responsible for all email addresses associated with your account and for all emails that are sent through your domain. Any account found in violation of our zero-tolerance spam policy will be immediately terminated without warning.

10% of Server Resources

Usage of more than 10% of system resources at any given time is a harmful burden on our servers and will result in the offending account being suspended from the system immediately without warning.

Backup Your Content

Your are responsible for keeping current backups of your files. Although Hostspring conducts routine system backups and can often restore client data, we are not responsible for file or data lost. If you incur file or data loss you agree to hold Hostspring guiltless.

Payment and Cancellation

Each account is automatically renewed for an additional term upon your contract due date and the account balance is then debited from the credit card on file for your account. If you are a credit card paying client and the transaction is declined on your due date, a $0.50 fee will be applied against your current balance for each declined charge due to the late payment on your account. If at anytime you wish to cancel service you must complete our online cancellation form 48 hours before your next due date in order to avoid the automatic account renewal. Cancellation of your hosting account is solely your responsibility. There is no cancellation fee or penalty for terminating a hosting account. However, if you cancel your account after billing has occurred there is no refund for the remaining time unused.

Domain Registration

Domain Registration is currently offered through Hostspring at the rate of $20.00/year for domains hosted by Hostspring, and the InterNIC approved registrar is Enom. All domain names are registered using the Administrative, Technical and Billing Contacts specified when you place an order. Since the domain name is registered in your name, you receive full rights to the domain name. All domain registrations are for a one-year period and they are set to automatically renew 30-days before the next due date to ensure that you maintain control of your domain. If you do not wish to renew your domain name please contact us 30-days before the domain expiration date and we will then remove the automatic renewal feature from your account. There are no refunds for either registered or renewed domain names.

Technical Support

Hostspring offers multiple forms of customer support. All clients should utilize the online knowledgebase and help desk to receive support from Hostspring. In the event that the previous methods do not bring about your satisfaction telephone support is also available. As a user of our system you agree not to abuse our customer support. Hostspring will be the sole arbiter as to what constitutes a violation of this provision. Customer support does not include the debugging of any client content.

Failure to Follow Our TOS

Failure to follow any term or condition will be grounds for immediate account termination. No refunds are guaranteed under any circumstances and any that is given is solely at the discretion of Hostspring.

Instant Account Termination

Neither party will be liable to the other for any termination or expiration of any Service or this Agreement in accordance with its terms.

Finalization of TOS

This agreement supersedes any written, electronic, oral or implied communication you may have had with Hostspring or any agent or representative thereof, and constitutes the complete and total agreement between the parties.


Mission

Our mission is to add measurable long-term value to our clients and their stakeholders by providing advanced, high quality products and solutions, along with the industry's leading customer service and support, all at affordable prices.

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